I have been leading a two day workshop a couple of months ago and it was an interesting experience in servant leadership that I can now share. The workshop was about the overall systems architecture at the company I was working with at the time. My mission there was transforming their IT department into an agile organization and the workshop took place three months after the change effort started.

The catch was that I was doing it as the company’s CIO – effectively being the boss of all the other people in the room. Given the culture that existed there before it meant there was a real risk they will stay silent and expect me to tell them what architecture I had in mind rather than discuss their ideas. Therefore I had to adopt a very different approach to leading it than when I’m acting as an external consultant/coach. The fact that I genuinely had no idea how to solve the problem at hand helped me do it – I had no architecture to push for.