November 2005


Communicating with people is the most important part of my work now. Encouraging, forcing, charming, coercing, negotiating, inquiring, judging, establishing rapport, motivating, reprimanding, understanding, directing, coaching – you name it. It means being in contact with many egos, some of which create the collective “ego” we call “our company” or “our team”.

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In one of my favorite spirit-lifting movies, “Love Actually”, there is a scene when a concerned stepfather finally learns what was it that visibly disturbed his 8-year old stepson, Samuel, for weeks. After many tries the boy finally confesses that he is desperately in love with a classmate, a girl called Joanna. The stepfather, who suspected the kid is mourning his late mother, maybe even taking drugs, says he’s a little relieved as he thought it might be something worse. The boy looks up at him amazed and exclaims incredulously “Worse than the total agony of being in love?”.

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